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Invaluable Phone Numbers and Emails

Customer Service Number:

  • (617) 746-9800
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Invaluable Emails:

Complaints/ Feedback
Legal
CCPA Inquiries, Privacy Inquiries
Media
PR Inquiries
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How to Contact Invaluable Customer Service?

Most Popular Number:

(617) 746-9800
Total calls: 186 Issues resolved: 9 Last call: Feb 1, 2025
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PissedConsumer Reporter

The published Invaluable phone number, 1-617-746-9800, is also their customer service number. Assistance is always only one phone call away. Calling the company is an easy way for Invaluable to contact them. If the agent answering the call cannot assist, the call will be redirected to the department or expert who can. Clients who prefer live chat can visit the company's help center via the website. Click the Start Live Chat link to request Invaluable support.

When customers want to avoid discussing issues over the phone or want to get their complaints or comments in writing, they can email the company. Customers often use emails to make contact, and issues can be explained in detail in an email. All emails received at customer service are attended to, and experts at customer service will respond within two days. Clients who want to use the Invaluable email facility for complaints and feedback must email feedback@auctionzip.com or customercare@invaluable.com. For legal issues, including CCPA inquiries, email privacy@invaluable.com. Privacy inquiries must be sent to customercare@invaluable.com. For Media and PR inquiries, email pr@invaluable.com or socialmedia@invaluable.com.

Clients must know when they can contact Invaluable customer service. The operational Invaluable hours differ from location to location, but support assistance is always available. Via Contact Us on the website. Clients have 24/7/365 access to support. For fast response, contact the company anytime. This 24/7 support availability is one of the reasons why Invaluable is such a successful business.

The Invaluable website offers ways to contact the company to get answers to their questions. Go to the site at Invaluable.com and on the home page, look for the option to initiate live chat. Click on Help to get answers to frequently asked questions on various aspects such as accounts, appraisals and consignments, and auctions and registration. Answers to questions about bidding, payments, and shipping can also be asked. When clients need information regarding search and price archives, emails and alerts, refunds and returns, and technical support, they can find it on the website.

Invaluable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Invaluable Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Invaluable is 6177469800.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Invaluable may ask you for the following information to identify you as a customer: email, first and last name or phone number.

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PissedConsumer Club

Contact Information

Invaluable Website:

Invaluable Help Center:

Corporate Office Address:

Invaluable, LLC
38 Everett Street, Suite 101
Boston, Massachusetts 02134
United States

Other Info (opening hours):

Other Locations:

Bedford Offices

113 West Pitt Street, Suite C,

Bedford, PA 15522, US


UK Offices

Mill Court Furrlongs, Newport,

Isle of Wight PO30 2AA, GB



More contact details

Invaluable Rating Based on 24 Reviews

Rating details

2.9
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Price Affordability

Rating stats

Rating trend

How Good is Invaluable's Customer Service?

Mahkai Gqx
Mahkai Gqx
Feels Satisfied | Aug 25, 2024

I will know for sure if it got settled tomorrow 8/26/24

Read full quote
Osama Rqw
Osama Rqw
Feels Disappointed | Jun 11, 2024

I was highest Bidder.
Someone else won item.
I NEED TO SPEAK WITH IN DIRECT.
Phone # please.

Read full quote
Ziad Ioj
Ziad Ioj
Feels Disappointed | Sep 02, 2023

Reasonable

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AL S Wlw
AL S Wlw
Feels Satisfied | Dec 13, 2022

Excellent customer service. Prompt and knowledgeable

Read full quote

Summary of Invaluable Customer Service Calls

186 TOTAL
CALLS
02:25 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Invaluable?

Account Question:

  • “Account confusion VIP account”
  • “Cant log in. You send a link but want work”
  • “Password”

Payments and Charges Question:

  • “My credit card was charged by invaluable and same time my check was charged by Main auction and I can get answer from anyone”
  • “Dispute”
  • “Time t where r my wins and invoices for them from3weeks ago”

Request for Information Question:

  • “Requesting removal of state tax from invoices”
  • “Purchased art different artist. Not looking for refund!!!”
  • “All of my information is missing”

Product/ Service Question:

  • “Complain”
  • “Auction purchase”
  • “Sell artwork”

Shipping and Delivery Question:

  • “Wrong item bought”
  • “Haven't received my purchase, Paid! January 4th New Years Coin Sale MAIN AUCTION GALLERIES, Cincinnati, Oh, LOT 178io”
  • “Have not received my purchase from January 4th, 2025”

Activation/ Cancellation Question:

  • “Cancel a bid lot 1305”
  • “Unable to cancel bid”
  • “Cancel a bid”

Return/ Replace Question:

  • “Incorrect bid”
  • “To change my shipping and billing address”
  • “Change bid”

Cards Question:

  • “Change in credit card number”

Website/ Application Question:

  • “App not working”

Other Question:

  • “Oil painting would like to auction”
  • “Bidding”
  • “I accidentally made a bid.”

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