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Invaluable Phone Numbers and Emails

Customer Service Number:

  • (617) 746-9800
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Invaluable Emails:

Complaints/ Feedback
Legal
CCPA Inquiries, Privacy Inquiries
Media
PR Inquiries
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Invaluable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Invaluable Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email

  • The best phone number to call Invaluable is 6177469800.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Invaluable may ask you for the following information to identify you as a customer: email, first and last name or phone number.

View full overview ›

How to Contact Invaluable Customer Service?

Most Popular Number:

(617) 746-9800
Total calls: 246 Issues resolved: 11 Last call: Nov 24, 2025

The published Invaluable phone number, 1-617-746-9800, is also their customer service number. Assistance is always only one phone call away. Calling the company is an easy way for Invaluable to contact them. If the agent answering the call cannot assist, the call will be redirected to the department or expert who can. Clients who prefer live chat can visit the company's help center via the website. Click the Start Live Chat link to request Invaluable support.

When customers want to avoid discussing issues over the phone or want to get their complaints or comments in writing, they can email the company. Customers often use emails to make contact, and issues can be explained in detail in an email. All emails received at customer service are attended to, and experts at customer service will respond within two days. Clients who want to use the Invaluable email facility for complaints and feedback must email feedback@auctionzip.com or customercare@invaluable.com. For legal issues, including CCPA inquiries, email privacy@invaluable.com. Privacy inquiries must be sent to customercare@invaluable.com. For Media and PR inquiries, email pr@invaluable.com or socialmedia@invaluable.com.

Clients must know when they can contact Invaluable customer service. The operational Invaluable hours differ from location to location, but support assistance is always available. Via Contact Us on the website. Clients have 24/7/365 access to support. For fast response, contact the company anytime. This 24/7 support availability is one of the reasons why Invaluable is such a successful business.

The Invaluable website offers ways to contact the company to get answers to their questions. Go to the site at Invaluable.com and on the home page, look for the option to initiate live chat. Click on Help to get answers to frequently asked questions on various aspects such as accounts, appraisals and consignments, and auctions and registration. Answers to questions about bidding, payments, and shipping can also be asked. When clients need information regarding search and price archives, emails and alerts, refunds and returns, and technical support, they can find it on the website.

PissedConsumer Club

Contact Information

Invaluable Website:

Invaluable Help Center:

Corporate Office Address:

Invaluable, LLC
38 Everett Street, Suite 101
Boston, Massachusetts 02134
United States

Other Info (opening hours):

Other Locations:

Bedford Offices

113 West Pitt Street, Suite C,

Bedford, PA 15522, US


UK Offices

Mill Court Furrlongs, Newport,

Isle of Wight PO30 2AA, GB



More contact details

Invaluable Customer Service Reviews

2.5 / 5
Average
See all 53 reviews
Rahkeem Fee
Professional service and personal understanding
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Excellent, their understanding of my personal situation and the professional way the situation was resolved.

Adithya Lqm
Address update
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

It took some time to resolve my issue as initially the chat service was unable to help me. It was only when I was able fully explain the issue to a representative that my problem was solved The representative, Alyssa was able to resolve my situation within 24 hours which was excellent!

How Good is Invaluable's Customer Service?

Mahkai Gqx
Mahkai Gqx
Feels Satisfied | Aug 25, 2024

I will know for sure if it got settled tomorrow 8/26/24

Read full quote
Osama Rqw
Osama Rqw
Feels Disappointed | Jun 11, 2024

I was highest Bidder.
Someone else won item.
I NEED TO SPEAK WITH IN DIRECT.
Phone # please.

Read full quote
Ziad Ioj
Ziad Ioj
Feels Disappointed | Sep 02, 2023

Reasonable

Read full quote
AL S Wlw
AL S Wlw
Feels Satisfied | Dec 13, 2022

Excellent customer service. Prompt and knowledgeable

Read full quote

Summary of Invaluable Customer Service Calls

246 TOTAL
CALLS
01:34 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Invaluable?

Account Question:

  • “Can’t reset password”
  • “Unable to log in to alders auction”
  • “Blocked from websiteCloudflare Ray ID: 94eceb28692af0c9”

Payments and Charges Question:

  • “Payment”
  • “I’m sales tax exempt. I’m being charged at Nadeaus auction.”
  • “Have Fla tax cert invoice 3525179 June 28 $1399.57 included tax”

Request for Information Question:

  • “No ability to contact R and R auctions Peoria Az.”
  • “Looking for auction house”
  • “Question about my bid”

Product/ Service Question:

  • “Wrong artist on my work”
  • “Problem with seller”
  • “Fake card”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Want to cancel bid”
  • “Cancel bid made by mistake”

Shipping and Delivery Question:

  • “Having won painting shipped. Lot #7427 Historia Auctioner.”
  • “Wrong item bought”
  • “Haven't received my purchase, Paid! January 4th New Years Coin Sale MAIN AUCTION GALLERIES, Cincinnati, Oh, LOT 178io”

Return/ Replace Question:

  • “Change in credit card number”
  • “Change credit card number”
  • “Incorrect bid”

Cards Question:

  • “Vendor switched mdse and used my card without my knowledge it took 4 months to get it back Danielle was helping me”
  • “Want my bank card and membership removed.”
  • “Mastercard declined”

Website/ Application Question:

  • “Was bidding for lot no 179 on Hill auction gallery on your site when it reached 100 Bid again it showed my bid as $125”
  • “App not working”

Staff Question:

  • “Customer service”

Other Question:

  • “Unsatisfied bidder”
  • “Registratipn for the auction”
  • “Henry hensche”

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